Services

SRI ERP consulting is a Technology Consulting/Professional services firm which has been providing technology, Consulting, Staffing Services and Call center Services. We have been enabling clients to enhance their human resources and at the same time reduce project risk and total cost of ownership.

SRI ERP Consulting provides following service offerings :

  • SRI ERP Search :

Search has been providing IT staffing solutions help you make safe and optimize the most strategic and variable constituent to success–your people. We commence our partnership by seeking to understand your business goals and the gaps between your current and future state. We then build a workforce staffing strategy to end those gaps with the right people, skills and competencies, when and where you require them.

  • Call Center Services :  

Sri ERP provides wide range of support services including customer support or Helpdesk services which is tier 1 24* 7 support.

Providing post-sales support to customers is a significant concept of the sale process and is a priceless opportunity to develop lasting relationships with your client base. Sri ERP provides a 24/7 technical support or service help desk call center which is the idyllic solution for businesses looking for service differentiators that will set them apart from the competition.

By choosing Sri ERP as your outsourcing partner, you can profit from cost-effective technical support or service help desk call center outsourcing services that will improve customer satisfaction.

We are competent of providing both enterprise support and consumer support. By availing of our 24/7 operations, you can be rest assured that the needs of customers across time zones are being looked after.

  • ERP Consulting Services :

Your human resources, finance, procurement, marketing, enrollment management and sales systems are vital to the life of your business. Because of Sri ERP’s results-driven approach to implementation, integration and support of the leading enterprise software and customer relationship management packages, we help you achieve :

Operational efficiencies

Consumer engagement

Reduced  costs

Increased revenue

Our proven experience, deep understanding of objectives, and ability to direct clients through complex change processes, exhibits that we are uniquely prepared to meet the CRM and ERP consulting needs of your project. Our best-of-breed tools and skilled resources facilitate us to provide a consolidated, end-to-end focus for your IT systems. Whatever your objectives, Sri ERP has the knowledge and expertise to deliver throughout the project lifecycle.

  • HCM Support : 

At Sri ERP, we combine a deep understanding of HR with the highest level of expertise in the complete Oracle HCM suite to provide our clients with an unrivalled level of personalized support.

Since our formation we have built the largest dedicated Oracle HCM support team. This team provides a inclusive range of services including functional support, technical support, database administration, hosting and managed services, managed HR and payroll services and flexible ad-hoc support services too.

What makes Sri ERP unique?

We closely focus on Oracle HCM, no other software platform; this means every time you call you are instantly connected to an expert in your solution. We take the time to comprehend your deployment and what is unique about you; this enables us to provide truly personalized service as a virtual team that’s an integral part of your business.

 We jointly consider the systems we support manage in excess.. We provide exceptional support on this scale by having defined SLAs, operating against ITIL best practice and maintaining an unprecedented ratio of 1 support professional for every client.